De-Escalation courses for teaching staff
Confident teachers who feel empowered to effectively manage challenging classroom situations
Delivered online or in person, our verbal resolution courses give teaching staff a validated toolkit to de-escalate conflict peacefully and calmly, protecting both their own and their students' emotional and physical well-being.
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By the end of this course, participants will:
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Understand the external causes of student hostility including socio-economic factors, emotional well-being, and life at home.
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Know the early warning signs that a student may go on to exhibit challenging behaviours or create classroom conflict.
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Become familiar with the six stages of conflict and understand what to expect and how to respond at each stage for early and safe resolution.
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Recognise and prepare for how they may feel at each stage of conflict and how different feelings and emotions can help or hinder resolution.
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Be able to deploy late intervention resolution options.
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Feel better able to repair relationships post-conflict.
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Know how to create an empathic culture within the classroom as a path to very early intervention.
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Gain insight into enhancing their well-being in and outside of the workplace to help teaching staff thrive within the demands of their role.
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Course Modules
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Module 1: Understanding the root causes of conflict and common triggers
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Module 2: Understanding the educator’s response to conflict
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Module 3: Verbal conflict resolution
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Module 4: The six stages of conflict and the appropriate responses to each
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Module 6: Building strong teacher-student relationships
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Module 7: Managing conflicts with students' families
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Module 8: Reflective practices for continuous improvement
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Safe, confident, classroom conflict management
Let’s Work Together
Get in touch to see if our courses can help you feel safer, more confident and happier at work.